Recurring subscriptions
Parcel Signals subscriptions automatically renew at the billing interval and price displayed at checkout until canceled. By subscribing, you authorize Parcel Signals and its payment processor to charge your selected payment method for recurring subscription fees and applicable taxes.
Cancellation
You may cancel through the billing controls provided in your account, when available, or by contacting Parcel Signals. Cancellation stops future renewals. Unless applicable law requires otherwise, access continues through the end of the already-paid billing period.
Refunds
Subscription charges are generally non-refundable once a billing period begins. We do not ordinarily provide prorated refunds or credits for partial billing periods, unused time, changes in usage, or failure to cancel before renewal, except where required by law.
If you believe you were charged in error, contact ParcelSignalsTeam@gmail.com within 14 days of the charge. We will review billing errors in good faith.
Plan changes
Upgrades, downgrades, credits, or prorations may be handled through our payment processor and account billing controls. The price and effective timing shown during the change process control the transaction.
Trials and promotions
Promotional discounts, free periods, founder offers, and other special access may have additional terms presented with the offer. Unless expressly stated otherwise, “lifetime” promotional access means access for the commercial operating life of the applicable Parcel Signals service or plan, has no cash value, is non-transferable, and may be revoked for fraud, resale, unauthorized distribution, abuse, or violation of the Terms of Service.
Price changes
Parcel Signals may change subscription prices prospectively. When required by applicable law, we will provide notice before a price change applies to an existing recurring subscription.
Payment failures
If a recurring payment fails, Parcel Signals or its payment processor may retry the payment and may restrict or suspend access until the account is brought current.
Contact
Billing questions may be sent to ParcelSignalsTeam@gmail.com.