This Privacy Policy explains how Parcel Signals collects, uses, discloses, and protects information when you use ParcelSignals.com and related services.
Information we collect
Depending on how you use the Service, we may collect account and contact information such as name, email address, company information, authentication data, subscription tier, saved markets, watchlists, search and product activity, support communications, device and browser information, IP address, log data, and cookie or similar technology data.
Payment-card information is generally processed by our payment processor rather than stored directly by Parcel Signals. We may receive billing status, subscription identifiers, transaction status, and limited payment-related metadata needed to administer your subscription.
How we use information
We may use information to provide and secure the Service; create and manage accounts; process subscriptions; personalize coverage and saved research; communicate with users; provide support; detect abuse and fraud; improve features, data quality, and performance; perform analytics; comply with law; and protect our users and business.
Service providers and disclosures
We may disclose information to vendors and service providers that help operate Parcel Signals, such as hosting, database, authentication, payment, mapping, analytics, email, monitoring, and automation providers. Based on the current product architecture these may include Stripe, Supabase, Vercel, Mapbox, and other providers actually enabled in the Service. Each provider handles data under its own terms and privacy practices.
We may also disclose information when reasonably necessary to comply with law, legal process, enforce agreements, investigate fraud or security incidents, protect rights or safety, or in connection with a merger, financing, acquisition, sale, or similar business transaction.
Cookies and similar technologies
Parcel Signals may use cookies, local storage, and similar technologies for authentication, security, preferences, performance, and analytics. See the Cookie Policy for more information.
Data retention
We retain information for as long as reasonably necessary to provide the Service, maintain legitimate business records, comply with legal obligations, resolve disputes, enforce agreements, and protect security. Retention periods vary by data type and purpose.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your choices and privacy rights
Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, and to opt out of certain processing. You may also have rights to appeal a privacy-request decision. We may need to verify your identity before processing a request.
To submit a privacy request, email ParcelSignalsTeam@gmail.com with “Privacy Request” in the subject line. We will respond as required by applicable law.
Sale and targeted advertising
Parcel Signals does not claim to sell personal information for money. If our use of advertising, analytics, or data-sharing technologies changes in a way that constitutes a “sale,” “sharing,” or targeted-advertising disclosure under applicable law, we will update this Policy and provide required choices.
Children
The Service is intended for business and adult users and is not directed to children. We do not knowingly seek to collect personal information from children through the Service.
Third-party links
The Service may link to third-party websites, public agencies, and services. Their privacy practices are governed by their own policies.
Changes to this Policy
We may update this Policy as the Service changes. The “Last updated” date identifies the current version.
Contact
Privacy questions may be sent to ParcelSignalsTeam@gmail.com.